This website is operated by Cozy Sunday. Throughout the site, the terms “we”, “us” and “our” refer to Cozy Sunday. Cozy Sunday offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

PRIVACY

Privacy Policy can be found here.

CONTENT

Cozy Sunday owns all contents displayed on the Website unless stated.

The Customer may store, print, and display the content supplied solely for your own personal use. The Customer is not permitted to publish, manipulate, distribute or otherwise reproduce nor may use any such content in connection with any business or commercial enterprise.

Photos may slightly different from actual items in terms of color due to the lighting during photo shooting or the monitor’s display. 

All measurements are given in centimeters. Measurements might vary +/- 1 cm.

PURCHASES AND PAYMENT

By placing an Order, the Customer is acknowledging agreement and understanding of all policies, including delivery, return, and any other policies that may apply once an Order is placed.

Cozy Sunday has the right to change or alter the prices without notice to the Customer.

DELIVERY

Cozy Sunday shall not be liable for any losses, liabilities, costs, damages, charges, or expenses arising out of late delivery.

If delivery or collection is delayed through refusal to accept delivery or if the Customer does not accept the delivery/collect the Parcel from the courier, Cozy Sunday may charge the Customer for any fee and other costs reasonably incurred by us.

Please track your parcel with the provided tracking number. if the parcel has returned to us, a re-delivery fee will be applied.

Customs, duties, and taxes are not included in the garment price or shipping cost. Please check with your local Customs Office for more information.

EXCHANGE & RETURN

We do not except exchange, but we accept return & refund.
No refund will be made for promotions, promo codes or gift card purchases.

Kindly inform us within 24 hours after receiving your parcel. Any request on returns after 24 hours will be rejected. Email: info@cozysunday.co

Goods need to be returned within 8 (eight) days from the parcel received date. Cozy Sunday does not cover the cost and customs duty of any return shipping. 

Items to be returned should be in original condition – unworn, unwashed, with the original tags still attached, and with any related accessories included. If these conditions are not fulfilled, or anything unreasonable, it will not be accepted for exchange or returns.

Return form must be completed and enclose with your returned items.

We reserve the right to reject any returned item if it doesn’t meet above conditions.

All refunds only available via in-store credit refund. We will not be responsible if the shipment lost or damaged during the return transit.

WALLET CREDIT

All refunds will be returned as in-store wallet credit, which can be kept for the next purchase.
The credit has no expiry date.